Incident Managers

Send clear, concise messages. Passenger complaints often arise from being uninformed or not receiving information in a timely manner, this is no longer the case. Information can be announced over the tannoy and sent directly to passengers Smart Phones. Mangers are also able to see when queues build up and redeploy staff with interactive tablets exactly where they’re needed. Phonetica can be installed on as many Android or iOS tablets as you like – adding scale just when you need it most.

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The Phonetica system has been designed to benefit every link in the airport chain – from IT, to terminal operations, to finance and the travelling public.