FAQ

  • What makes this product different from other PA systems?

    Phonetica is not a traditional PA system: It’s an automated announcer that interfaces with, and controls your current PA system. It manages all regular, automatic announcements – and enables you to create custom ones from any kind of fixed or mobile device.
  • How life-like is the synthetic voice?

    Our software is the best in the world at interpreting text to speech – in any language. It means crystal clear, audible messages delivering the right information to the right people, at the right time, in the right place. 
  • What languages can your synthetic voice speak in?

    Currently our synthetic voice supports the following languages for free text messages:

    Afrikaans
    Arabic
    Basque
    Bulgarian
    Catalan
    Chinese, Cantonese
    Chinese, Mandarin
    Croatian
    Czech
    Danish
    Dutch
    English, American
    English, Australian
    English, British
    English, Indian
    English, Welsh
    Filipino
    Finnish
    French
    French, Canadian
    Galician
    German
    Malay
    Greek
    Hebrew
    Hindi
    Hungarian
    Icelandic
    Indonesian
    Italian
    Japanese
    Korean
    Lithuanian
    Norwegian
    Persian
    Polish
    Portuguese, Brazilian
    Portuguese, European
    Romanian
    Russian
    Scottish Gaelic
    Serbian
    Slovak
    Slovenian
    Spanish, American
    Spanish, Castilian
    Swedish
    Thai
    Turkish
    Ukrainian
    Vietnamese
    Welsh
    Zulu

    We can also create library messages for any given language, allowing us to support every language in the world.
  • How can it help ‘silent airports’?

    Phonetica generates announcements to a consistent pitch – with a variety of male and female ‘voices’ – all in specific airport zones. This means messages and overall ‘noise’ can be managed to a minimum, where messages from different sources don’t overlap – creating a better customer experience for passengers – airside and landside.
  • Do you have a Demonstration?

    Yes. Simply call or email us and we’ll take you through a 5-minute online demo – and we can supply you with a login to experience and try the system for yourself.
  • How complex is the installation itself?

    We’re able to upload the system to your servers remotely – or supply new hardware if you require it. We’ve worked with airport IT teams and PA system manufacturers for over 30-years and understand the protocols and processes you operate with.
  • How can terminal staff use the system?

    You can create, preview, translate and make announcements with desktop PC, Mac, iOS or Android tablet. Levels of access can be set for junior and senior team members. It’s intuitive enough that first time users will be fully conversant with all major features and functions with less than 30-minutes online training.
  • Can the system be tailored to your exact needs?

    Phonetica is an ‘out of the box solution’, but we can also configure every element to your exact needs – whether that’s individual carrier boarding processes – or unusual languages. 
  • How can you find out more?

    Call Marc Hitchens on +44 7703108568 or email marc@phonetica.co.uk for an informal discussion. We’re UK based so work on GMT and are happy to organise a call back during your working hours.